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Knowledge base
SynetoOS 4 Manuals
User Guides
1
*SynetoOS 4 User Guides
SynetoOS 5 Manual
Installation
11
**Start Here
**Prerequisites
*Physically connect the Appliance(s) to the Network
*SynetoOS 5 - Endpoints and Ports
*Configure and Connect to IPMI / Out-of-band Management
See all 11 articles
First Steps
7
*The Dashboard
*The Main Menu
*Enable the Images Repository
*Configure Time on ESXi using NTP
*Deploy a Virtual Machine from an OVA or OVF File
See all 7 articles
Data Replication
5
**Overview
*Manage Replication Targets
*Replicas Page
*Replicate to other HYPER Appliances
*Recover a Virtual Machine from a Replica
VM Lifecycle Management
5
*SLA Policies Explained
*New Virtual Machine
*Protect a Virtual Machine
*Recover a Virtual Machine
**Recover Files
Release Notes
SynetoOS 5
9
SynetoOS 5.3.4 Release Notes
SynetoOS 5.3.3 Release Notes
SynetoOS 5.3.2 Release Notes
SynetoOS 5.3.0 Release Notes
SynetoOS 5.2.1 Release Notes
See all 9 articles
**SynetoOS 4
32
SynetoOS 4.8.6.4777
SynetoOS 4.8.5.4668
4.8.4 Release - Improved SynetoOS Replication Architecture
SynetoOS 4.8.4
SynetoOS 4.7.9.4550
See all 32 articles
**StorageOS 3
23
3.2.8.1599
3.2.7.1403
3.2.6.1384
3.2.5.1381
3.2.4.1378
See all 23 articles
VMware ESXi 7.0
0
VMware ESXi 6.7
5
*Syneto VMware ESXi 6.7 v6.105
*Syneto VMware ESXi 6.7 v5.105 (patch ESXi670-202008001)
*Syneto VMware ESXi 6.7 v5.105
*Syneto VMware ESXi 6.7 v4.81
*Syneto VMware ESXi 6.7 v2.29
VMware ESXi 6.5
4
*Syneto VMware ESXi 6.5 v17.105
*Syneto VMware ESXi 6.5 v15.80
*Syneto VMware ESXi 6.5 v14.30
*Syneto VMware ESXi 6.5 v13.22
How to
SynetoOS 5
5
**First install setup queued at 5-10%
**OS5 Virtual Machines Migration
**Quick set-up wizard issues
*syslog-ng Configuration and SNMP Setup on Syneto Servers
Managing API keys
SynetoOS 4
51
[SMB] Share can not be accessed from IP
**Enable/disable remote support using CLi
**How to enable Serenity
**How to generate SynetoOS Support Bundle
**How to Unlink your appliance from Central account
See all 51 articles
**StorageOS 3
53
Accounts
Analytics
Analytics and Dashboard Graphics are Not Showing Expected Data
Clean up recovered virtual machines from a snapshot
Configure and view Hardware RAID at ESX level.
See all 53 articles
Cloud Gate
4
**Connect to the Cloud Gate Tenant
**Storage Space is running low
*Connect an Appliance to Cloud Gate
*Order Cloud Gate Services
Central
6
Central - Users Management
Remote Access Service (RAS) - Tutorial
Remote Access Service (RAS) - Destinations
Reset a forgotten Syneto Central account password
Central - Location and inventory Management
See all 6 articles
IPMI
5
*How to Reset IPMI BMC
*How to Reset IPMI Password
*How to Reset IPMI to Factory Default
*How to update IPMI firmware [Hyper Series 2000,300,4000]
*IPMI Network settings
ESXI
22
*Add temporary swap to ESXi hypervisor to perform the upgrade
*Assign VLAN to ESXi port group configuration
*Backup ESXi host configuration
*Create a virtual switch for SynetoOS replication using VMware ESXi Embedded Host Client
*ESXi Additional User Creation
See all 22 articles
Hardware
3
Upgrade SAS9305-16i Storage Controller Firmware (v.16.00.12.00)
**HyperEDGE G2 Physical Ports Mapping Relation to ESXi Virtual Interfaces
*Recreate OS RAID
Troubleshooting
VMware ESXi
0
FAQ
Customer Support
6
*How to get in touch with Syneto Customer Support
*What are the working hours of Customer Support
*How to open a ticket with our Costumer Support Team
*About our customer satisfaction survey
*What local languages are supported?
See all 6 articles
Policies
Policies
7
*DoA ( Dead on Arrival / Deficient on Arrival )
*EoS ( End of Support )
*Hardware Maintenance Delivery Times ( HMDT)
*Levels of priority
*Maintenance Support Plans Avaiable
See all 7 articles